What are Entry Points?
Entry Points are locations throughout the community that offer CHAT assessments and referrals. Entry Points can be physical locations, virtual, or both. The same CHAT assessment and referral will be completed no matter which Entry Point location you choose.
Our Entry Point hours have expanded.
There are seven Entry Points across the city of Thunder Bay.
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Alpha Court
Offers case management services for individuals who are struggling with mental health or addictions and wish to work on recovery goals with a community support worker. Rent subsidies are available for clients who are also in need of housing.
CHAT INTAKE - Call 807-683-8200 Mondays, Wednesdays, Thursday or Friday afternoons from 1:00 - 3:30.
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Elevate NWO
Elevate staff and leadership believe that individuals experiencing chronic homelessness can be successfully housed. With respect and dignity, Elevate coordinates support for people experiencing unsheltered homelessness by ensuring that amenities, services, and health/harm reduction supports are delivered to sleeping rough locations.
CHAT INTAKE - Call 807-345-1516 during regular business hours.
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Elizabeth Fry Society
A vibrant charitable organization that supports and advocates for women in prison, women transitioning back into the community, and women at risk of criminalization.
CHAT INTAKE - Contact Kayla at 807-631-6243 Monday to Friday between 9:00 am and 4:00 pm (Women, Trans, Non-Binary clients ONLY)
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John Howard Society
Supports people who are at risk or involved in the criminal justice system through service, reform, education and advocacy. Housing search and support services available.
CHAT INTAKE - Tuesday’s 10am to 1pm (newly added time)
Friday’s 4pm to 6pm
Saturday’s 2:30pm to 5:30pm
807-623-5355, ext. 1311 during regular business hours. Contact Sarah and/or Carter at 807-620-7281, during regular business hours.
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Ontario Native Women’s Association
The Nihdawin program assists Indigenous women in Thunder Bay that are at risk of homelessness, and those experiencing homelessness. Nihdawin provides culturally grounded services, geared to individual needs, to empower community members to reach attainable goals.
CHAT INTAKE - Contact Daniel at 807-623-3442 during regular business hours.
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211 Ontario North
A collaborative group of local comprehensive and specialized information and referral providers who have agreed to coordinate information and referral service delivery to provide seamless access to information about community resources via the three digit number assigned for this purpose, 211.
CHAT INTAKE - Call 2-1-1 anytime during the yearWalk-in Monday - Friday 9am-4pm
Text: 2-1-1
Map of Entry Points in Thunder Bay
Looking for an Entry Point in Thunder Bay? Use this interactive map to find locations, contact information and the nearest bus stops.