Coordinated Housing Access Table (CHAT)

The Coordinated Housing Access Table (CHAT) is a group of service providers who offer housing and/or housing support services and resources to individuals or families who are experiencing homelessness. Any individual or family who is experiencing homelessness and not actively working with an organization to obtain housing is eligible for CHAT. For a referral to CHAT, please contact an ENTRY POINT of your choice. You will get the same intake process regardless of which organization you choose.

Coordinated Housing Access helps to:

  • Provide quicker access to housing options and supports

  • Ensure the same intake is carried out regardless of which entry point you prefer

  • Use your intake information to match you with the services who can best support your identified needs.

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Definitions

  • CHAT — Coordinated Housing Access Table

  • Diversion — if an individual or family can be served by an organization they are currently working with, or if better served by resources outside CHAT, they will be directed to those resources.

  • Entry Point — locations throughout the community that offer CHAT intake assessments. The same assessment is carried out at all Entry Point options.

  • VI-SPDAT (Vulnerability Indicator - Service Priority Determining Assessment Tool — a component of the intake assessment that enables the intake worker to determine severity of the individual or family’s circumstances.

  • HIFIS — Homeless Individuals and Families Information System—database used to track services and referrals for people experiencing homelessness that the federal government uses to allocate funding resources.

  • Entry Points

    Locations throughout the community that offer CHAT assessments and referrals.

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  • About

    For our community, coordinated access is a key element in moving towards an integrated systems approach with a common decision-making process and common goals.